About Us

Parents in Partnership supports parents of children and young people with Special Educational Needs and Disabilities (SEND) aged 0 – 25, living in Croydon.

Our support helps families to access services;  to make sense of the SEND system for education, health and social care; helps parents to help themselves; gives parents a say in the development of services for their children and young people.

We work with local services, parents and voluntary groups to identify gaps in service, to plan for new services and to improve on what is already available.

Our small team provides family support, offers Parent Carer Assessments, promotes parent participation, runs training and workshops and provides information through our newsletter, emails and Croydon’s Local Offer.

If you want to know more please go to our contacts page where you can join our mailing list and find a referral form.

Our Values

Independent.

We treat our position of being trusted by parent/carers with utmost respect. Our independence is key to this, so we are independent of both public and private sectors and not take on projects that compromise our integrity as an independent organisation.

Parent-Carer Specialist.

We believe that issues of families with children and young people with disabilities and special needs are complex and require specialised expertise. We focus exclusively in this area and strive to develop and promote best practice in all aspects of what we do.

Professional.

We maintain the highest possible standards of operation, employ staff with the appropriate skills and experience and provide quality and reliable and inclusive services.

Motivational.

We believe caring problems should not be a barrier to a fulfilled life and full involvement in the community. We empower and motivate parent/carers to speak up for themselves, realise their potential and take advantage of all available opportunities.

Outcomes focused.

We believe the only way to judge services is the changes that users of the service report in their own lives. We measure success by focusing on personalised outcomes jointly agreed with parent/carers. We find positive and creative ways to help them achieve these outcomes.

Representative.

We represent wishes and opinions of parent/carers in a non-judgemental way, respectful of peoples’ needs, views and experiences.
Through the means of the Parent Forum we take a group representation approach to challenge poor practice and stigma and influence positive change in Croydon.

Respectful / fair.

We treat everyone who comes into contact with the organisation (including parent-carers, staff and other stakeholders) with respect. We do not discriminate against anyone on the grounds of race, gender, sexual orientation, disability, age or for any other reason.

Good communication.

We listen to parent/carers carefully and engage with empathy. Progress, change and agreed plans will be documented. We will fully consult and communicate with all stakeholders on decisions and change.

Confidential.

We have a clear policy on confidentiality and data protection that ensures that information shared with us remains confidential within the organisation and explains circumstances under which confidentiality might be breached

I wanted to say another big thank you for your input. I was ready to throw in the towel but you encouraged me to not give up.