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COVID-19 (coronavirus)


We are now following the NHS guidance on how we should be responding to coronavirus.
You can see that advice here https://www.nhs.uk/conditions/coronavirus-covid-19

This means we have currently stopped providing face to face services for parents and carers. However, we will still be offering support via phone and email. The team will mostly be working remotely (from home) and the best way to contact them is to email This email address is being protected from spambots. You need JavaScript enabled to view it.. Please don’t leave messages on PiP’s voicemail as these are difficult to access when we are away from the office. We want to make sure we respond to you, so please just email and include a contact telephone number.

Parents in Partnership has a private facebook group which you can ask to join, where local updates, ideas and information are shared. Its name is PiP Croydon.

You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. to ask to join our mailing list to receive regular newsletters and details of support, training and events in Croydon.

Click here for the Croydon Local Offer https://localoffer.croydon.gov.uk/kb5/croydon/directory/home.page
This provides information from Croydon Council for children and young people with special educational needs and disabilities (SEND) and their parents and carers.

Here are some other useful contacts:

• Call 999 in an emergency.
• Croydon Council duty service staffed by social workers:
• For children and young people aged 0-18 the Children with Disabilities duty line is 020 8726 6100 ext. 61974 (from 9.00 to 17.00)
• For adults aged 18-25 the Transitions duty line is 020 8604 7577 (from 9.00 to 17.00)
• Croydon Council 24-Hour Emergency Line (020 8726 6000). If you need to contact social services, ask to speak to the emergency duty team.
• NHS Non-Emergency Care (111).
• Samaritans (116 123).
• South London and Maudsley Mental Health (SLaM) 24 Hour Support Line (0800 731 2864).

Croydon Council lists more emergency contacts:

She was a lifeline at one of the worst times I have had with my daughter; always supportive and happy to listen when I had no one else to turn to.

Hi, we have read all the correspondence you have sent and we cannot thank you enough for the support and help you are giving us. We are extremely grateful.

I wanted to say another big thank you for your input. I was ready to throw in the towel but you encouraged me to not give up.

It's very helpful - I can see many more mums have the same things to deal with, but they share their experience and you feel you are not the only one... plus professional guidance makes it easier to ...

It all got a bit much and I felt like no one was listening or helping me. Family Link worker's words of encouragement, telling me how strong I was, that I could and would get through it. I am in ...

Being a parent forum member is empowering for parents, you feel like you are a part of the political landscape and you feel that your opinions are being heard.

My experience of PIP has been a very positive one. We were put in contact with them after my son was diagnosed with seizure disorder last year, and we needed support as a family on what to do next; ...

Thank you so much for meeting with us this morning, we are both feeling more positive and have made plans to fulfil our tasks by tomorrow. Also, thank you so much for getting started so quickly! We ...

Fantastic course, extremely valuable to our family in making it easier to communicate with our son who has speech delay, and also to communicate with our 1 year and 6 month old.

PIP has provided me with knowledge and guidance I would be lost without now. As a parent you need someone to help you and guide you.