Our helpful and friendly Family Link Workers can provide individual support in person, over the ‘phone or by email.
Initial meetings take place at a location convenient to you, which could include, your home, our office, a children’s centre or school.
Family Link Workers discuss the challenges that parents and carers are experiencing, helping you to identify what help you may need and agree an action plan.
Some examples of the type of help we can offer include:
- supporting you to navigate/understand the systems,
- supporting you at/preparing for meetings,
- helping you talk to professionals,
- providing information about grants and benefits,
- accessing local groups,
- information and support about moving to adulthood.
We are unable to provide legal or financial & welfare advice or representation (e.g. attend tribunals); however, we can signpost you to organisations who offer these services.
Family Link Workers work in partnership with you, focusing on the most pressing issues for you. Our work with you is confidential and we always seek your written consent before being able to represent you. (Click here to see our Confidentiality Policy).
When the agreed issues have been addressed we will discuss the ending of our ongoing involvement with you. However, if new issues arise, you can contact us again. In the meantime, you details will remain on our database and mailing list so you will continue receiving information from us. You can contact us at any time if you want your name to be removed.